DORBESTY · PRIVACY & DATA

Privacy Policy

This Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected when you visit dorbesty.com, browse or purchase our kettles and related kitchen products, place an order, contact Customer Care, or otherwise interact with the Dorbesty online store.

Last updated: October 7, 2026 · Effective date: October 7, 2026

01 · WHO WE ARE

Data Controller

Dorbesty is a store brand owned and operated by Sichuan Baideqiang Technology Co., Ltd.

Sichuan Baideqiang Technology Co., Ltd. operates dorbesty.com and acts as the data controller for personal information processed through the Dorbesty online store, subject to applicable privacy and data protection requirements.

02 · INFORMATION WE COLLECT

Personal Information

Depending on how you interact with the store and our kettle and kitchen product offerings, personal information we process may include:

• Name and contact information.
• Billing and delivery information.
• Order, purchase, and transaction information.
• Information about products purchased or considered.
• Information relating to returns, refunds, or Customer Care requests.
• Account information where account features are available.
• Device, browser, network, and website usage information.
• Information you voluntarily provide when communicating with us.

03 · HOW INFORMATION IS COLLECTED

Sources of Information

Personal information may be collected directly from you when you browse our kettles or related kitchen products, place an order, complete checkout information, contact Customer Care, request a return or refund, or otherwise communicate with us. Certain technical information may also be collected automatically through website technologies and supporting service providers.

04 · HOW WE USE INFORMATION

Purposes of Processing

Personal information may be used as reasonably necessary to:

• Process and manage purchases of kettles and related products.
• Arrange order fulfillment, shipping, and delivery.
• Provide order-related and transaction information.
• Respond to kettle or product questions, order requests, returns, refunds, and support requests.
• Maintain and improve store functionality.
• Protect the store against fraud, misuse, and security incidents.
• Maintain appropriate business and transaction records.
• Comply with applicable legal and regulatory obligations.

05 · PAYMENT INFORMATION

Payment Processing

Payments for kettles and other products purchased through Dorbesty may be processed through payment service providers supporting dorbesty.com. The payment methods currently available for a purchase are displayed during checkout. Payment providers may process payment and transaction information according to their own applicable privacy and security practices.

06 · COOKIES & SIMILAR TECHNOLOGIES

Website Technologies

dorbesty.com may use cookies and similar technologies to support essential store functions, remember certain preferences, maintain security, understand website performance and usage, and support other website features. The technologies actually used depend on the services and functions active on the website.

07 · SHARING PERSONAL INFORMATION

Service Providers & Other Parties

Personal information may be disclosed where reasonably necessary to operate the store and provide requested services. Depending on the transaction and services involved, recipients may include:

• E-commerce and website service providers.
• Payment and transaction service providers.
• Shipping, fulfillment, and logistics providers handling product orders.
• Technology, security, and operational service providers.
• Analytics or website-performance providers where applicable.
• Professional advisers, government authorities, or other parties where disclosure is required or permitted by law.

08 · DATA RETENTION

How Long Information Is Kept

Personal information is retained for as long as reasonably necessary for the purposes for which it was collected, including order management, Customer Care, returns, refunds, recordkeeping, dispute resolution, fraud prevention, security, and compliance with applicable legal obligations. Retention periods may vary depending on the type of information and the reason it is processed.

09 · DATA SECURITY

Protecting Personal Information

Reasonable administrative, technical, and organizational measures may be used to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.

10 · YOUR PRIVACY RIGHTS

Requests Concerning Your Information

Depending on the privacy law applicable to you, you may have rights concerning your personal information, including the right to request:

• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain personal information.
• Restriction of certain processing.
• A copy or transfer of certain information where applicable.
• Other rights provided under applicable privacy law.

Privacy requests may be submitted to service@dorbesty.com . Reasonable information may be requested where necessary to verify the identity or authority of the person making the request.

11 · CHILDREN'S PRIVACY

Children's Information

Dorbesty is a general consumer online store offering kettles and related kitchen products and is not intended for the intentional collection of personal information from children in violation of applicable law. If you believe that personal information relating to a child has been provided improperly, please contact Customer Care.

12 · INTERNATIONAL PROCESSING

Processing Across Locations

Because online store operations may involve service providers operating in different locations, personal information may be processed or stored outside the location where you reside. Where required by applicable law, appropriate measures are used in connection with such processing or transfers.

13 · THIRD-PARTY SERVICES

External Services

The store may use or provide access to third-party services. Personal information processed directly by a third party may also be subject to that party's own privacy practices. Customers should review relevant third-party privacy information where appropriate.

14 · BUSINESS CHANGES

Business Transactions

If the business is involved in a merger, restructuring, acquisition, sale, transfer, or similar business transaction, relevant personal information may be transferred as part of that transaction where permitted by applicable law.

15 · POLICY UPDATES

Changes to This Privacy Policy

This Privacy Policy may be updated when necessary to reflect changes in store operations, kettle and kitchen product offerings, website features, privacy practices, service providers, or applicable legal requirements. When this policy is updated, the "Last updated" date displayed on this page will be revised.

16 · PRIVACY CONTACT

Questions & Privacy Requests

If you have questions about this Privacy Policy or wish to submit a request concerning your personal information, please contact service@dorbesty.com .

BUSINESS & PRIVACY INFORMATION

Dorbesty